Extranet clients / partners tailor-made claims management, from A to Z
of online data
users
experts
missions / year
Background Information
Company of the TEXA Group since October 1, 2015, Eurisk offers a complete range of services in the area of expertise in damage / construction and construction insurance. EURISK is based in 40 sites in mainland France and overseas. It is made up of 350 employees, including 170 construction experts, who carry out more than 45,000 missions per year.
With Simplicité, our entire activity is available to all of our customers, in a personalized and very secure way. The agility of the base and the ease and speed of implementation allowed us to evolve with our clients, but also to capitalize on our businesses and strengthen our partnership relationship with them. The great flexibility of the Simplicity product and its ability to adapt to each of our businesses allowed us to achieve significant economies of scale.
Challenge
As part of its drive for digital transformation, Eurisk wants to acquire a tool for the client / partner extranet. The purpose of this extranet is to process, from A to Z, the process of managing a claim file, from its declaration by the client, until payment of the bill of fees.
Simplicité Solutions
Offer a new service to its customers to benefit from a competitive advantage vis-à-vis the market.
To have a centralized tool, interfaced to the business core IT.
Build independently on the Simplicité platform to evolve the application and respond to customer requests on a daily basis.
Management and management of the entire life cycle of the expertise files.
Using the Simplicité platform as a development tool for the customer extranet.
Very fine management of security and confidentiality.
Opening to all the parties involved in the file (insurer, expert, lawyer, lawyer …)